Three UK today announced a three-year charity partnership with the Samaritans to connect 1 million people with emotional support.
The COVID-19 pandemic has had a profound impact on UK mental health as Samaritans reported that more than a fifth of calls to its helpline had references to coronavirus in the past year and Samaritans volunteers indicate that the pandemic has affected all callers in some way.
Three UK is working with Samaritans to tackle these challenges, leveraging its technology, retail store and expertise to help more people access emotional support, 24/7, 365 days a year.
Over the next three years, Three UK and Samaritans will expand the support services, powered by Three’s network and technology, along with their own training, resource and fundraising initiatives to support the development prosperity of the nation. Details of Three UK’s specific areas of support will be revealed later this year.
This will expand the support that the Samaritans have provided to people across the country. The dedication of the Samaritans volunteers means the charity has maintained their 24/7 service since the beginning of its closure, with volunteers spending nearly a million hours listening to those in need. struggling to cope during the pandemic.
Elaine Carey, Commercial Director at Three UK said: “For decades, the Samaritans have been a lifesaver for people across the UK, and never has their support been more important throughout the year. via. We’re excited to partner with them to expand their reach, using the Three network and brand to encourage those who are struggling to speak up and seek help. ”
“This partnership marks an important step in our journey to bring better connectivity, every day, to every customer. Our work with Samaritans is one way that we not only invest in technology, but also use the power of human connection to make people’s lives better.”
Julie Bentley, Managing Director at Samaritans said: “The past twelve months have tested everyone’s resilience and we are proud to be there for anyone who is struggling to cope. Our partnership with Three UK will help Samaritans meet new and evolving support needs as we emerge from these uncertain times and focus on the long-term impact of the pandemic. to the life of the nation.
“Three UK shares the Samaritans belief that staying connected is an important way to take care of ourselves and our loved ones. This partnership will accelerate our efforts to help even more people, and we can’t wait to see what we can achieve together.”
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